DELIVERY INFORMATION
Free UK Standard Delivery on orders over £75
UK Standard - YODEL 3-5 working days: £3.99
UK Next Working Day - DHL Next Day (if pre-2pm, excluding weekends and bank holidays)*: £5.99
CHANNEL ISLANDS - YODEL (7-9 Days): £14.99
EUROPE (Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Spain & Sweden) : DPD (7-9 Days): €19.99
Please note that during busy periods, Next Day Delivery may become unavailable, and Standard Delivery may take longer.
We can not change the address once an order has been placed - we can always try for you however the order is processed and picked straight away, so please check all your details before you confirm!
All duties and taxes paid - so there are no hidden extra charges.
Some postcode exclusions apply.
Unfortunately we currently can not deliver to BFPO (Army Bases).
* UK Next Working Day cannot always be guaranteed.
RETURNS
We want you to be completely satisfied with your purchase.
Here's what you need to know:
Returns must be made within 14 days of purchase.
You must request a return online through your account before sending items back.
Create an account using your order email if you checked out as a guest.
We'll approve or disapprove your request. You have 7 days to return the goods once approved.
Items must be unused, unworn, unwashed, and unaltered, with original tags attached.
Exchanges for different sizes are not available. Please place a new order for the desired size.
UK ORDERS:
Once your return has been approved you will get a link to the returns portal where you can download a digital barcode and use that to end your return back. Keep your tracking number until you receive your refund.
A £2.99 deduction applies to cover shipping and processing costs.
Please allow up to 14 working days for processing once we receive your return.
Refunds may take 5-7 working days to appear in your account.
INTERNATIONAL ORDERS:
You’ll need to return at your own cost, the parcel must be sent by a recorded
or signed for service with proof of delivery. South Beach cannot take any responsibility for any lost returns parcels.
Please send to:
Continental Textiles Returns, CK Fulfilment
Units 7C/D, Moorland Gate Business Park
Cowling Road,
Chorley, PR6 9FE
United Kingdom
For any queries please contact our customer service team at customerservice@southbeach.co.uk
